Privacy Policy

This Privacy Policy governs the manner in which Uturn Recycled Fashion Pty Ltd t/as Uturn (Uturn) collects, uses, maintains and discloses information collected from users (each, a “User”) of the website https://www.uturn.com.au/ (“Site”). This Privacy Policy applies to the Site and all products and services offered by us. 

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit the Site, register on the Site, place an order, subscribe to our newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, their name, email address, mailing address, and/or phone number. We will collect personal identification information from Users only if they voluntarily provide such information to us. Users may refuse to supply personal identification information, however doing so may prevent them from utilising the Site. 

Non-personal identification information
We may collect non-personal identification information about Users when they visit and/or use the Site. Non-personal identification information may include the browser name, the Users’ type of computer, and technical information about the Users’ means of connection to our Site, such as the operating system and the internet service providers utilised and other similar information.

Web browser cookies
The Site may use “cookies” to enhance user experience. Users’ web browsers place cookies on their hard drive for record-keeping purposes and often to track additional information. Users may choose to set their web browser to refuse cookies, or set an alert when cookies are being sent. If they do so, some parts of the Site may not function properly.

How we use collected information
We may collect and use Users’ personal information for the following purposes, without limitation:
– To improve customer service
Information you provide helps us respond to your customer service requests and needs more efficiently.
– To personalise user experience
We may use information to understand how Users individually and as a group use the services and resources provided on the Site.
– To improve the Site
We may use feedback you provide to improve our products and services.
– To process payments
We may use the provided information about Users when placing an order to process that order. We do not share this information with third parties except to the extent necessary to provide the Service.
– To run a promotion, contest, survey or other Site feature
To send Users information they have agreed to receive about topics that may be of interest to them.
– To send periodic emails
We may use the provided email address to send Users information and updates pertaining to their order. It may also be used to respond to inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include news, updates, and related product or other relevant information, etc. If at any time Users would like to unsubscribe from receiving emails, we include detailed unsubscribe instructions at the bottom of each email or Users may contact us via the Site.
– Advertising
As you browse uturn.com.au and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Site.
Sensitive and private data exchange between the Site and Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding Users with our business partners, affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites
Users may find advertising or other content on the Site that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from the Site. In addition, these websites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to the Site, is subject to that website’s own terms and policies.

Changes to this privacy policy
Uturn has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your acceptance of these terms
By using the Site, you signify your acceptance of this Privacy Policy and our terms of service. If you do not agree to this Privacy Policy, please do not use the Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed as acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of the Site, or your dealings with the Site, please contact us at:
Email: customercare@uturn.com.au
Phone: 02 9584 9582
Post: 95 Bonds Road, Punchbowl, 2196, NSW, Australia
This document was last updated on July 27 2017